What happens if my pet needs surgery or hospitalization?

If your pet requires surgery or intensive medical care, we will refer you to a trusted veterinary hospital in the Atlanta or metro-Atlanta area that can best meet your pet’s specific needs.

How do I cancel or reschedule my pet’s appointment?

You can reschedule your pet’s appointment at no additional charge. If you cancel more than 24 hours in advance, your deposit will be fully refunded.

Cancellations made within 24 hours of the scheduled appointment will result in loss of the deposit, and a new deposit will be required to book your next visit.

Can you treat aggressive or fearful pets?

Yes, we can still provide care for pets that are aggressive, anxious, or fearful. In some cases, sedation may be required to safely complete exams or procedures.

Please call us in advance to discuss your pet’s specific behavior needs.

What areas do you provide mobile veterinary services to?

We serve the Atlanta and metro-Atlanta area with our mobile vet services.
For details about your specific location or travel fees, please contact our team directly.

Do you offer emergency or same-day veterinary appointments?

Same-day appointments may be available by phone call only. While we do our best to accommodate urgent requests, we cannot guarantee availability.

Please call us as early as possible for same-day or emergency visits.

How should I prepare for a mobile vet appointment at my home or barn?

To make your appointment go smoothly, please:

• Fill out all pre-visit paperwork online or as instructed

• Choose a quiet, accessible area in your home or barn for the visit

• Be present and ready during the scheduled appointment time

How long does a typical mobile veterinary appointment last?

Most appointments last about 1 hour. However, depending on your pet’s condition or needs, the visit may take longer to ensure thorough care.

Do you offer discounts for households with multiple pets?

Yes! We offer multi-pet discounts for households with more than one animal needing care during the same visit.

Please call us to learn more about discount rates.

Do I need to be present during my pet’s appointment?

Yes, a responsible adult should be present during the appointment.

Your presence helps reduce your pet’s stress and ensures a smoother, more effective veterinary visit.